The quality of a company consists in its ability to satisfy both the explicit and implicit customers’ needs. If a company succeeds in meeting the custom’s expectations and requirements, that means it has provided a quality product.
The quality system of Gesm is a cornerstone and may be subdivided into two macro areas:
Production control through Hardware and Software that allow data and information exchange between managerial and production departments, and more precisely:
Quality control through personalized Software and Hardware. This succeeds thanks to: